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Privacy Policy

Last Updated: 2025-07-04

1. Introduction

Welcome to the Dieaya app. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our application.

Important Notice

By using the Dieaya app, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the application.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Home address
  • Payment information

2.2 Device Information

We collect technical information about your device:

  • Device type and operating system
  • Unique device identifier
  • IP address
  • Browser information

2.3 Usage Information

We track how you use the application:

  • Pages you visit
  • Time spent in the app
  • Products you browse
  • Searches you perform

3. How We Use Information

We use the collected information for the following purposes:

  • Provide and improve app services
  • Process orders and payments
  • Send important notifications and updates
  • Analyze app usage to improve user experience
  • Prevent fraud and misuse
  • Comply with applicable laws and regulations

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • With your explicit consent
  • With trusted service providers who help us operate the app
  • To comply with laws or legal proceedings
  • To protect our rights and property or the rights and property of other users

5. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption during transmission and storage
  • Access control and regular audits
  • Secure backups
  • Employee training on security practices

6. Your Rights

You have the following rights regarding your personal information:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Restrict processing of your information
  • Object to processing of your information
  • Port your data to another service provider

7. Cookies

We use cookies to improve your experience in the app:

  • Essential cookies: necessary for app functionality
  • Analytics cookies: to understand how the app is used
  • Marketing cookies: to display personalized advertisements

You can control cookie settings through your browser settings.

8. Children

The Dieaya app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through:

  • In-app notification
  • Email message
  • Posting notice on our website

It is recommended to review this policy regularly to stay informed of any changes.

10. Governing Law

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from this policy will be resolved in the competent courts of the Kingdom of Saudi Arabia.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@dieaya.com

Phone: +966 50 000 0000

Address: Kingdom of Saudi Arabia

Business Hours: Sunday - Thursday: 9:00 AM - 6:00 PM (Saudi Time)